FAQ
Quick answers to the questions we hear most.
| Which Govee models are compatible? | We carry accessories for:
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| Are the cables waterproof? | Yes — all cables are IP67 or IP68 rated, fully waterproof and designed for year-round outdoor use in rain, snow, and heat. |
| Do the lights still sync in the Govee app with a Y-splitter? | Absolutely. Both legs mirror each other and are controlled as one strand in the Govee Home app — no extra setup needed. |
| Do you offer black and white options? | Yes, all cables are available in both black and white to match your fascia for a clean, professional look. |
| How fast do you ship? | We process orders within 2-3 business days. Free shipping on every U.S. order. Based in Fair Lawn, NJ for fast domestic delivery. |
| Can I return or exchange if I ordered the wrong part? | Yes — we accept returns within 14 days of delivery for unused items in original packaging. If the item arrived defective, damaged, or incorrect, we cover return shipping and send a replacement or full refund at no cost to you. See our Refund Policy for full details. |
| What does the Signal Booster do? | If your Govee permanent lights flicker, show wrong colors, or lose signal at the end of a long run, the signal booster restores full performance when installed inline. |
| Do you sell accessories for Asahom lights? | Asahom accessories are in development for both our Etsy shop and this store! Email us at ezlightsgroup@gmail.com to be notified when they're available. |